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Membership Change / Cancellation Request Process

 

We’d love to connect before making any changes so we can share flexible options and help you stay connected to the studio in a way that feels supportive and fits your current lifestyle.

Requests are not considered final until a follow-up with the studio manager has occurred. The studio manager will reach out within 48 hours to review the next steps and assist you.


Please take a moment to review the freeze options below:

• A one-month pause available every six months
• Extended freezes for injuries (up to six months, with a doctor’s note)
• Pregnancy freezes available for the duration of pregnancy

To help everything run smoothly, we ask that freeze requests be submitted at least 5 days before the start date.

I need to temporarily freeze my membership
I want to come less often, but stay consistent

I’m considering cancellation, but would love to chat through my options
I feel confident that cancellation is the best option for me right now
Schedule changes
Pregnancy / postpartum
Injury or health-related reasons
Travel
Financial considerations
Not currently attending
Other

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